★ Social media tips for the 3 stages of a guest experience

Understanding that people look for different things at each stage of their travel planning will help you to more effectively use social media...


1) BEFORE
Your job: Help with planning
Best tools: Video, blogging, photos


2) DURING
Your job: Service for enjoyable, memorable time
Best tools: Twitter, mobile


3) AFTER
Your job: Get them to share online
Best tools: Review sites, Flickr

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